Rodney Blackney

Senior product designer shipping AI tools and operational products for logistics and telecommunications

Projects

Experience

Recent projects  

In depth case studies from shipped product work across AI tooling, operational dashboards, and customer self-service.

Ask Fluent AI Logistics

565 AI queries in the first 30 days

Monitoring

Ask Fluent AI Logistics

565 AI queries in the first 30 days

Monitoring

Shipment Tracking

987+ shipments tracked, ocean to parcel

Logistics

Operations

Shipment Tracking

987+ shipments tracked, ocean to parcel

Logistics

Operations

Self Service Troubleshooter

98% task completion rate

Customer

Support

Self Service Troubleshooter

98% task completion rate

Customer

Support

Network Outage Visibility

66.4% reduction in customer calls

Outages

Status

Network Outage Visibility

66.4% reduction in customer calls

Outages

Status

Experience

Shipped product across AI tooling, logistics operations, and customer self-service from early concept to live product.

Senior Product Designer

Fluent Cargo

Shipped Ask Fluent AI — 565 queries in the first 30 days
Live visibility across 987+ shipments, replacing manual tracking
Designed data-heavy dashboards for operational decisions
Worked directly with founders and engineers

Shipped Ask Fluent AI — 565 queries in the first 30 days
Live visibility across 987+ shipments, replacing manual tracking
Designed data-heavy dashboards for operational decisions
Worked directly with founders and engineers

2023 — Current

Product Designer

Belong

Redesigned onboarding — BYOM flow
Self-service troubleshooting, 98% completion, 704 users day one
Outage visibility — 66.4% reduction in support calls
Contributed to shared design systems

Redesigned onboarding — BYOM flow
Self-service troubleshooting, 98% completion, 704 users day one
Outage visibility — 66.4% reduction in support calls
Contributed to shared design systems

2021 — 2023

Senior Designer

Envato

First designer at Envato, working directly with the CEO
Led Envato Studio from launch — $1M in creator payouts
Email campaigns to 900K+ recipients — 26% open rates
End-to-end marketplace workflows across ThemeForest

First designer at Envato, working directly with the CEO
Led Envato Studio from launch — $1M in creator payouts
Email campaigns to 900K+ recipients — 26% open rates
End-to-end marketplace workflows across ThemeForest

2008 — 2020

Testimonials

What people I've worked with have to say.

"Rod’s been responsible for a huge volume of Envato's product and marketing design over more than a decade creating beautiful visual campaigns that helped generate millions for our community."

Collis Taeed

Founder & CEO

Envato, Bright Moon Trust

"Rod is a very talented designer, he makes the average look beautiful and the boring look inspired. He speaks with pictures and seeks feedback which he takes on board simply and without fuss."

Layla Foord

Chief Operating Officer

Smiling Mind

"Every design task he takes on just looks awesome. He was also a really valuable member of my team at Envato, bringing a great sense of humor along with his many years of experience on the product."

Chris Thewell

Design Director

Duck Duck Go

"Rod was fantastic to work with. He has an extremely creative and unique design approach which was consistently impressive. He's also fantastic to work with, bringing a fun energy to the team."

Lauren McNab

Head of Marketing

Aeon Media Group